Terms of Service
Last updated: 30 July 2026
These terms cover the website design, setup and hosting services provided by CuratorPilot ("we", "us") to you, the customer ("you"). By purchasing either offer below, you agree to them.
1. What we provide
Every plan includes the following, and nothing beyond it:
- Website build — a custom-designed one-page website for your business, built to the design you review before paying, and made to work on phones as well as desktop.
- Backend setup — connecting your domain, SSL/HTTPS, contact-form delivery to your email address, and configuring the hosting environment.
- Hosting — keeping your website online for as long as you remain a paying customer.
2. What is not included
Ongoing updates and content changes are not included
Your monthly fee covers keeping the site online, not changing what is on it. Edits, new content, new pages and redesigns are quoted separately, case by case, before any work starts. Nothing is charged without your agreement first.
Also not included, unless separately agreed in writing: additional pages beyond the delivered site, e-commerce or payment functionality, booking or scheduling systems, logo or brand design, copywriting beyond the initial build, ongoing SEO work, advertising or ad management, social media management, and email hosting for your domain.
3. Plans and pricing
| Plan | Price | Term |
|---|---|---|
| One-off site | $497 one-time, then $39/month for hosting | No minimum term. Cancel any time. |
| Website as a service | $0 up front, then $99/month | 6-month minimum term, then cancel any time. |
All prices are in USD. Where any tax is required by law, it will be shown on your invoice.
4. Minimum term and cancellation
One-off site: there is no minimum term. You may cancel the monthly hosting at any time. Your website stops being hosted by us at the end of the paid period. The one-time build fee is not refundable once the site has been delivered.
Website as a service: because there is no up-front build cost, this plan carries a minimum term of 6 months from the date of your first payment. You are committing to 6 monthly payments. After that, the plan continues month to month and you may cancel at any time, effective at the end of your current billing period.
To cancel, email jan@trycuratorpilot.com from the address associated with your account. We will confirm in writing. We do not charge a cancellation fee.
5. Delivery
We aim to deliver your finished website within 2 working days of you confirming the order and providing anything we need from you (such as domain access, your contact details, and any text or images you want used). Delays caused by waiting on that information are not counted toward this time.
6. Payment
Payments are processed by Stripe. We never see or store your full card details. Monthly fees are charged automatically on the same day each month until cancelled.
If a payment fails, we will attempt to contact you. If a monthly payment remains unpaid for 14 days, we may suspend hosting until the account is brought up to date. We will always warn you before doing so.
7. Preview websites
We may build and host a preview version of a website for your business before you become a customer, and send you a link to it. This costs you nothing and places you under no obligation. Preview sites are temporary, use stock photography rather than your own images, and may be taken offline at any time. Ask us and we will remove it immediately.
8. Ownership and content
Once your build fee is paid in full, you own the design and content of your website and may take it elsewhere. On request we will provide the site files. Stock photography used in the build is licensed for that use, not resold to you, and third-party licence terms continue to apply.
You are responsible for the accuracy and legality of the business information, text and images you ask us to publish, and you confirm you have the right to use them.
9. Your responsibilities
- Provide accurate business information and respond to reasonable requests for what we need to complete the build.
- Do not use the website for anything unlawful, or to publish content you do not have the right to publish.
- Keep your billing details current.
We may suspend or end service, with notice and a pro-rata refund of any unused prepaid period, if the site is used unlawfully.
10. Availability and liability
We work to keep your site online continuously, but we do not guarantee uninterrupted availability, and we do not offer a formal uptime guarantee or service credits. Hosting depends on third-party infrastructure providers.
To the fullest extent permitted by law, our total liability to you for any claim connected with these services is limited to the amount you have paid us in the 12 months before the claim arose. We are not liable for indirect or consequential losses, including lost profits, lost business or lost data.
Nothing in these terms limits any liability that cannot lawfully be limited.
11. Changes to these terms
We may update these terms. If a change materially affects an existing customer, we will give at least 30 days' notice by email before it applies to you. Continuing to pay after that notice period means you accept the updated terms.
12. Contact
Questions about these terms, your account, or cancellation: jan@trycuratorpilot.com. We reply within one business day.